vCentric - Leveraging SAP S/4 HANA to provide customer centric solutions
SAP has evolved to become a world leader in enterprise applications in terms of software and software related services. Despite being at the top of the chart, SAP is constantly innovating and making the best of the breed products such as Success Factors, Ariba, Hybris, Glassdoor, Concur etc. SAP has not only revolutionized the software market but also the delivery model through their Cloud strategy. To complement SAP’s efforts in building world’s best products, SAP Solution providers across the globe have been innovating the way the SAP is delivered to their customers. Clients expect SAP solution providers to configure SAP Software with all the best practices from SAP, from the Industry domain and from the lessons learnt from the past through other customers. vCentric, headquartered in Hyderabad along with six regional offices across the country, follows a unique delivery methodology called WYSIWYG ‘what you see is what you get’ and ensures customer satisfaction. It works very closely with SAP and this makes it obligatory for vCentric to adopt latest solutions and methodologies. “With WYSIWYG model, we force both our consulting team and the customer key user teams to bash out the doubts, understand what SAP can deliver in early stages before we start configuring SAP systems. We spend 70 percent of our time in planning, due diligence and assessment and only 30 percent in execution” elaborates Anil Rao, Sr. Director, vCentric.
vCentric is a top brand in the SAP market today with leadership position in S/4 HANA Solution space. vCentric has been a SAP GOLD partner since 2012; in 2012 itself it received “Best Rapid Deployment Solutions Partner Award” from SAP.
Since then, they have been receiving SAP awards for the S/4 HANA business contribution for the past 5 years consecutively. vCentric has delivered maximum number of HANA projects in India compared to all other SAP partners put together probably.
vCentric’s name is already synonymous to S/4 HANA Solution space. Now, they have introduced ‘Managed SAP as a Service’ (MSaaS). With this innovative delivery model, they expect to change the way customers adapt SAP. “MSaaS is loved by both customers and SAP as this model reduces customer decision making cycle from 6 months to maximum 6 weeks. This means customer can start using SAP within 6 months instead of 12 months,” opines Anil.
When asked to talk about the differentiating factors, Mr. Anil says “To be able to survive and compete in this highly competitive market and build our own USPs.” He further elaborates “More than 95 percent of our revenue comes from SAP business which takes us very close working with SAP. Also because of this, we have to stay ahead of competition by adapting latest SAP solutions and methodologies and last but not least ensure every customer we acquire is satisfied with our services.” Within the coming years, vCentric wants to be a leading solution provider for SAP Cloud Services along with SAP S/4 HANA solution space.
vCentric’s name is already synonymous to S/4 HANA Solution space. Now, they have introduced ‘Managed SAP as a Service’ (MSaaS). With this innovative delivery model, they expect to change the way customers adapt SAP. “MSaaS is loved by both customers and SAP as this model reduces customer decision making cycle from 6 months to maximum 6 weeks. This means customer can start using SAP within 6 months instead of 12 months,” opines Anil.
With WYSIWYG model, we force both our consulting team and the customer key user teams to bash out the doubts, understand what SAP can deliver in early stages before we start configuring SAP systems
When asked to talk about the differentiating factors, Mr. Anil says “To be able to survive and compete in this highly competitive market and build our own USPs.” He further elaborates “More than 95 percent of our revenue comes from SAP business which takes us very close working with SAP. Also because of this, we have to stay ahead of competition by adapting latest SAP solutions and methodologies and last but not least ensure every customer we acquire is satisfied with our services.” Within the coming years, vCentric wants to be a leading solution provider for SAP Cloud Services along with SAP S/4 HANA solution space.
