Acuiti Labs: Empowering Businesses With Innovative Sap Billing & Customer Experience Solutions
According to Acumen Research and Consulting, the global SAP digital services ecosystem market size is expected to reach USD 90 billion by 2026. It’s no surprise the flourishing SAP ecosystem is a gold mine for service providers throughout the IT ecosystem.“SAP Cloud Platform is more than just a tool for our customers to program new apps. It also covers things like integration and life-cycle management and comes with predefined templates that support customers’ transitions to the intelligent business world of tomorrow,” said Dagmar Zoder, Head of SAP Cloud Platform for Middle and Eastern Europe at SAP. This is exactly what the customers expect from SAP apart from what conventional platforms offer.Furthermore, with the evolution of technologies, the expectations of the customers have also evolved. Today, customers look for personalized interactions, prompt customer services, connected experiences across channels, etc. Also, strong customer relationships and real-time engagement with the customers are some add on that clients expect when it comes to SAP solutions.
This is where the UK based, Acuiti Labs comes into the picture. Acuiti Labs strategizing its way to deal with the aforementioned expectations follows a value-driven consulting practice based around its clients' KPIs and business goals. The company’s deep industry knowledge and experience in SAP technology solutions are strong enough to deal with any kind of business challenge.
Exceeding the clients’ expectations with Exceptional Experiences
Acuiti Labs offers comprehensive Business and SAP Consulting Services comprising SAP S/4 HANA BRIM (Billing Revenue & Innovations Management) along with AMS support, SAP Subscription billing, CPQ, CLM, C4C, Entitlement management, and revenue recognition. However, the company’s primary focus is on the SAP S/4 HANA Billing and Cloud based Customer Experience Solutions. As an SAP Partner for implementation services, Acuiti Labs delivers exceptional experiences that exceed the client’s expectations.
Fostering Innovation
Acuiti Labs was established in 2015, with a view of fostering innovation in business processes and technologies to unfold significant business benefits, achieved by leveraging the new age SAP technology solutions like SAP BRIM and Cloud Services.
The SAP BRIM (Billing Revenue & Innovations Management) and SAP Cloud Solutions are niche technologies, with very few vendors delivering successful implementations in this space. Acuiti is one such company that excels in successfully consulting on these solutions to clients across the globe. Acuiti’s SAP BRIM and SAP Cloud Solutions are innovative and empower businesses to coordinate and work more profitably with their partners and customers. The company helps businesses in easing the entire process of selling and reselling of products and services and sharing revenue most appropriately.
Acuiti Labs consults with multiple industries and have helped with transformation of target operating models taking them from product based models to modern ‘consume to cash’ models:
• Mobility as a Service (travel using Public Transport and Private Vehicles)
• Tourism as a Service (Hotels, Entertainment Parks)
• Ports as a Service (Airports and Seaports)
• Postal as a Service
• Telco as a Service
• Media as a Service and
• License and Infrastructure as a Service
“Acuiti’s SAP Billing services are focused on working with the industries that largely rely on very high volumes of usage and subscription billing, to reinvent their business models using a combination of SAP Sales Order and Management, SAP Convergent Charging, Convergent Invoicing, and SAP Customer Financial Management,” says Manoj Harbhajanka, Founder of Acuiti Labs.
Innovative Customer Retention solutions
Acuiti’s SAP Billing/BRIM services help businesses in stimulating the latest pricing models and thus helping them in creating targeted offers both for their services. Acuiti Labs also offers an incorporated customer experience under the SAP C4C/CEC (Customer Engagement and Commerce) umbrella that includes products such as SAP Commerce Suite/ Marketing & C4C. While helping businesses with all this, the organization also helps clients with another advantage of having proper control over distribution and fulfillment across the complete billing cycle. And, this means the solutions are more simplified and accurate when it comes to focusing on customer retention and innovation. The emphases is on value realisation and monetisation of digital assets and strategies, delivering end-to-end services for the clients. Customer relationship being at the centre of all their endeavours.
Accelerators to boost operational efficiency & Productivity
Apart from SAP Innovative services, Acuiti Labs has also created Acuiti Accelerators such as Acuiti Pay, Acuiti Port, Acuiti Media, and Acuiti Airports for billing procedures within B2B, Port, Media, and Airport industries respectively, to boost operational efficiency and productivity. These accelerators are built in the Cloud, and leverage Machine Learning, AI, and SAP BRIM.
“Our innovative thinking, unique capabilities, and high-performance teams not only differentiates us in the SAP Consulting space but also helps us in delivering successful business solutions,” affirms Manoj.
Acuiti’s Big Four Consulting experience in delivering process optimization and business transformation programmes across industries and the leading consulting practice for SAP Sales Cloud, coupled with its exceptional expertise in SAP Billing (BRIM) are the other major factors that make the company stand out from the rest of the players in this landscape.
“In a matter of just a few years, we have grown significantly from a couple of industry leaders to a large, high performing team of business consultants with world-class consulting skills. These colleagues have made Acuiti Labs their mothership, as we share the ethos of innovation and enthusiasm of helping clients,” concludes Manoj.
• Telco as a Service
• Media as a Service and
• License and Infrastructure as a Service
“Acuiti’s SAP Billing services are focused on working with the industries that largely rely on very high volumes of usage and subscription billing, to reinvent their business models using a combination of SAP Sales Order and Management, SAP Convergent Charging, Convergent Invoicing, and SAP Customer Financial Management,” says Manoj Harbhajanka, Founder of Acuiti Labs.
Innovative Customer Retention solutions
Acuiti’s SAP Billing/BRIM services help businesses in stimulating the latest pricing models and thus helping them in creating targeted offers both for their services. Acuiti Labs also offers an incorporated customer experience under the SAP C4C/CEC (Customer Engagement and Commerce) umbrella that includes products such as SAP Commerce Suite/ Marketing & C4C. While helping businesses with all this, the organization also helps clients with another advantage of having proper control over distribution and fulfillment across the complete billing cycle. And, this means the solutions are more simplified and accurate when it comes to focusing on customer retention and innovation. The emphases is on value realisation and monetisation of digital assets and strategies, delivering end-to-end services for the clients. Customer relationship being at the centre of all their endeavours.
Acuiti is one such company that excels in successfully consulting on these solutions to clients across the globe. Acuiti’s sap brim and sap cloud solutions are innovative and empower businesses to coordinate and work more profitably with their partners and customers
Accelerators to boost operational efficiency & Productivity
Apart from SAP Innovative services, Acuiti Labs has also created Acuiti Accelerators such as Acuiti Pay, Acuiti Port, Acuiti Media, and Acuiti Airports for billing procedures within B2B, Port, Media, and Airport industries respectively, to boost operational efficiency and productivity. These accelerators are built in the Cloud, and leverage Machine Learning, AI, and SAP BRIM.
“Our innovative thinking, unique capabilities, and high-performance teams not only differentiates us in the SAP Consulting space but also helps us in delivering successful business solutions,” affirms Manoj.
Acuiti’s Big Four Consulting experience in delivering process optimization and business transformation programmes across industries and the leading consulting practice for SAP Sales Cloud, coupled with its exceptional expertise in SAP Billing (BRIM) are the other major factors that make the company stand out from the rest of the players in this landscape.
“In a matter of just a few years, we have grown significantly from a couple of industry leaders to a large, high performing team of business consultants with world-class consulting skills. These colleagues have made Acuiti Labs their mothership, as we share the ethos of innovation and enthusiasm of helping clients,” concludes Manoj.
